Privacy Policy & POPIA Notice

1. Introduction

At Money Maestros, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using our website or participating in our events—including roadshows, conferences, and webinars—you agree to the terms outlined in this policy.

2. What Personal Information We Collect

We may collect the following categories of personal information:

• Identification details: Full name, ID number (if required for CPD points or certificates), and company name
• Contact details: Email address, phone number, and physical/postal address
• Professional details: Job title, industry, and FSP license number (where applicable)
• Engagement details: Event registrations, attendance records, feedback, and survey responses
• Technical data: IP address, browser type, device information, cookies, and website usage statistics

3. Purpose for Collecting Personal Information

We collect and process your information to:

• Register and manage attendance at events (e.g., roadshows, webinars, CPD-accredited training)
• Communicate updates, confirmations, and resources related to our services
• Send newsletters, industry insights, and marketing materials (with an opt-out option)
• Issue certificates of attendance or completion
• Analyse engagement and improve content delivery
• Fulfil legal and regulatory obligations, including CPD tracking and reporting (where applicable)

4. How We Collect Personal Information

We collect your personal information through:

• Online forms and registrations on our website
• Event platforms or ticketing tools (e.g., webinar software or RSVP portals)
• Direct communication via email, phone calls, or in-person interactions
• Automated tracking via cookies and analytics tools

5. Sharing of Personal Information

We do not sell your personal information. We may share your data with trusted service providers who help us deliver our services, such as:

• CPD accrediting bodies (only where relevant)
• Event management platforms
• Email marketing and CRM service providers
• IT or cloud service providers (who process data securely on our behalf)

All third parties are required to comply with POPIA and implement appropriate security measures.

6. Data Storage and Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined above or to comply with legal and regulatory requirements.

Your data is stored securely on servers and platforms that use industry-standard security practices.

7. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your data
• Object to the processing of your information
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with the Information Regulator at www.inforegulator.org.za

To exercise any of these rights, please contact us using the details below.

8. Cookies and Website Tracking

Our website uses cookies and analytics tools (like Google Analytics) to:

• Understand how users navigate the site
• Improve functionality and user experience
• Monitor traffic and engagement trends

You can manage cookie preferences in your browser settings.

9. Direct Marketing and Consent

We may send you information about our products, services, or events if:

• You have opted in via our website or event registration forms
• You are an existing client or professional contact and we believe the information is relevant to you

You may opt out at any time by clicking “unsubscribe” at the bottom of our emails or by contacting us directly.

10. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” above and notify you if the changes are material.

11. Contact Details

If you have any questions, concerns, or requests regarding your personal information, please contact:

Money Maestros (Pty) Ltd
Email: info@moneymaestros.co.za